Untitled Document

Parts

Even one part can mean the difference between an ordinary Computer and a Summit Direct Computer. Using genuine high quility parts may help maintain more of your Computers original value as well as the perfomance you've come to expect from your Summit Direct Computer. Remember, only genuine high quility Summit Direct parts make it a Summit Direct Computer.

We sell every part and accessories for your Computer at discount/wholesale prices. All of the Summit Direct parts and accessories we sell are brand new not used or aftermarket. You can rest assured knowing that whatever Summit Direct part you order is the same or exceeds the one originally designed for your Computer. You will find that our pricing and service is hard to beat. We look forward to doing business with you!

Summit Direct has one of the largest parts selection in the city, we strive to maintain a balance of products ranging from (cutting edge to the older style) to help keep you moving forward or maintaning your older PC.

Reference		Issue / Question
	Store Hours / Locations	Find all the information on Store Hours and Locations.
	Return Policies	Summit Direct's return or exchange policies.
	Service Department	Summit Direct's full Service Department.
	Parts	Summit Direct has one of the largest selection of parts.
	Computer Systems	Summit Direct can build you a custom Computer System.

Return Policies Terms and Conditions of Sale 1. Limited Warranty - Summit Direct® and Hawk Systems™. Summit Direct warrants the hardware in any Summit Direct or Hawk built computer system to be free from defects in materials and workmanship for a period of one year parts and five years labour only (7 years labour for Hawk Systems™) from the date of purchase. Summit Direct’s obligation under this warranty is limited to repairing or replacing, as its own sole optio efective hardware. This warranty does not apply to hardware which has been damaged by accident, negligence, or mis-application or has been altered or modified in any way and does not apply to any problems encountered due to: a) software error or incompatibility; or b) hardware incompatibility in upgrades performed after purchase. Software is not covered under any such warranty. Any product to which this warranty applies must be returned to Summit Direct with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof and date of purchase. This warranty applies only to the original purchaser. Any item must be returned (with unremoved labels) in its original packaging. 2. Warranty - All Other Products. All products other than the above (including any hardware, components or software) are purchased subject solely to the manufacturer’s or licensor’s warranty and is accepted by the customer in lieu of all other warranties, express or implied. Removal of labels from products will void warranty. 3. Availability of Warranted Products. Where any product is returned under warranty and the defective product (or component thereof) is unavailable from the manufacturer for replacement, the customer agrees to: a) pay the difference in price for any substituted product or component; or where the product is returned after 30 days from its invoice date, the difference will reflect the product’s depreciation from its current market price as determined by Summit in its sole discretion; or b) where the product or component is repairable, leave the product with Summit Direct until repairs can be made. Please allow approximately four to six weeks for return of product sent to manufacturer. Any items found not to be defective are subject to a $20.00 testing and handling fee. Any item must be returned (with unremoved labels) in its original packaging. 4. Refunds and Discrepancies. The customer may return any item purchased within 7 days of the date of purchase and receive a credit to his or her account, subject to a 15% restocking charge. No cash refunds, or returns after the 7 day period above, are allowed. Any item returned must be in its original condition accompanied by proof and date of purchase, together with the original packing with unremoved labels (software and printer cartridges/consumable must be unopened). Any discrepancies between this invoice and the product received must be reported within 7 days from date of purchase, otherwise the customer is deemed to have accepted this invoice as accurate. REMOVAL OF LABELS FROM ITEMS WILL VOID WARRANTY. 5. No Other Warranties. Except for the express warranties set forth above, no other warranties or conditions (express or implied, arising by statute or otherwise in law or from a course of dealing or usage of trade) are made or given. In particular, Summit Direct hereby specifically declaims any implied warranty or condition of merchantability, merchantable quality, or fitness for any purpose, particular, specific or otherwise. This invoice constitutes the entire agreement between Summit Direct and the customer. Back to Top
Service Department INTEGRITY: We will have a firm adherence to a personal and professional code of ethical behavior that will be evident to all. EXCELLENCE: We will provide the best service or product we can. We will strive to exceed the expected outcome. CREDIBILITY: We will demonstrate quality which evokes such a strong belief and confidence in our knowledge and expertise that our customers will act on our guidance without hesitation. RESPECT: We will hold all of our customers and each other in high esteem without consideration of position, status, or need, by acting in a manner that honors differences, preserves dignity, and acknowledges the worth of every individual, being ever mindful that all people are worthy of our full attention and commitment. TEAMWORK: We are a group of individuals, all with unique skills, coming together through effective communication to achieve excellence in accomplishing common goals. Back to Top
Parts Even one part can mean the difference between an ordinary Computer and a Summit Direct Computer. Using genuine high quility parts may help maintain more of your Computers original value as well as the perfomance you've come to expect from your Summit Direct Computer. Remember, only genuine high quility Summit Direct parts make it a Summit Direct Computer. We sell every part and accessories for your Computer at discount/wholesale prices. All of the Summit Direct parts and accessories we sell are brand new not used or aftermarket. You can rest assured knowing that whatever Summit Direct part you order is the same or exceeds the one originally designed for your Computer. You will find that our pricing and service is hard to beat. We look forward to doing business with you! Summit Direct has one of the largest parts selection in the city, we strive to maintain a balance of products ranging from (cutting edge to the older style) to help keep you moving forward or maintaning your older PC. Back to Top
Computer Systems Our custom-built Summit and Hawk Systems exhibit a high level of quality. We work with vendors who share our quality philosophy. Summit selects only companies with the best engineering and manufacturing. As a result, our Summit and Hawk Systems display our highest level of integration capabilities with quality components inside and out. We integrate Intel/AMD Processors into highly engineered tower chassis that allow for the maximum flexible options possible. We also use quality components from highly reputable technology vendors such as Asus,Maxtor,ATI,Gigabyte,Logitech,Microsoft and Intel, just to name a few.